Understanding fees in the logistics industry is important for both shippers and carriers. These extra costs, including detention fees, liftgate service, and TONU fees, add up so fast and easily blow your budget and timeline. For freight-moving businesses, knowing when and why these additional fees kick in may sometimes be the only difference between a successful operation without any hassle and otherwise.

Now, let’s take a closer look at accessorials and fees that shippers and carriers often have to encounter and how to minimize them. A little knowledge and being ahead of the curve about these charges can help trucking companies ensure that their operations move as smoothly as possible and don’t cause any surprises for their customers. Whether you’re just starting in logistics or have years of experience under your belt, knowing these fees enhances how you do business.

A semi truck with a dollar sign

What Are Accessorials in the Logistics Industry?

Within logistics, accessorials are the charges in addition to the basic freight charge. Additional charges come into effect when there is a need for services for a shipment that wasn’t originally included in the agreement. Standard freight rates include taking goods from one point to the other; however, accessorials calculate for unexpected services such as making stops or delays.

Common Types of Accessorials:

  • Last-minute cancellation fees

  • Extra stop charges

  • Detention fees

  • Layover fees

  • Liftgate charges

Carriers and shippers have reason to educate themselves on these accessorials, as they ultimately impact the cost of freight shipment. In their own right, each of the above accessorials represents something for which a carrier expends time or resources to complete a shipment. These fees help the carriers recover such expenses. The shippers benefit from knowing the expected costs, which allows them to budget their shipments accordingly and avoid surprises.

Calculator with a pen and listed charges

Understanding TONU Fees in Trucking

A TONU fee refers to the situation where a shipper cancels a load after a truck has been dispatched and before the freight is picked up. The most common reasons a TONU charge may be issued would include ordering equipment for the job, last-minute changes to shipment details, or cancellations. The carriers count on these fees to help them get some of their charges back, such as fuel, driver hours, and lost opportunity costs covering other freight.

TONU fees significantly impact both trucking companies and their drivers. To the carriers, these are charges toward covering costs that would otherwise have been paid for by them. They also highlight the financial strain that leads to the last-minute cancellation by either party. Shippers incur additional expenses, while the drivers forfeit the possible income that would have been made through the completed hauls.

Text that says Cancelled

How to Avoid TONU Fees and Accessorials

The whole concept of avoiding TONU charges, along with other accessorials, is being able to plan. You should precisely forecast your shipment needs and set expectations with your logistics partners. A properly developed approach helps to minimize the possibility of the truck orders getting wasted at the pickup location and reduces extra charges. This way, the shippers and carriers are clear about what to expect in terms of timelines that can minimize disruptions.

Effective communication and coordination among all parties involved are key. Misunderstandings can lead to last-minute changes that result in additional fees. Regular check-ins and updates with carriers regarding pickup locations and delivery dates keep everyone informed. If any changes are necessary, providing the transportation company with as much notice as possible can help avoid last-minute cancellation fees resulting in a smooth operation.

The contractual wording can also avoid extra charges. It can protect shippers from unexpected charges if a contract contains grace periods and key provisions. One can negotiate the penalties in case of a delay or a last-minute change by adding some terms to the contract. This can lead to savings for shippers and nurture stronger long-term partnerships with carriers.

Two people shaking hands

The Role of Logistics Companies in Managing Fees

The management of additional charges is part of the whole process involving the shippers, the transportation provider, and the truck driver. By reducing costs and improving their understanding of logistics, companies can provide better service to their customers and build stronger relationships.

Freight Brokers as a Liaison: Logistics brokers are the liaisons connecting shippers and carriers; they explain the contingent charges between the shippers and carriers to avoid disputes. They explain in detail why a truck driver, because of loading and unloading times, may take a little longer to reach a destination. They also create a smoother transaction by finding remedies to problems before they become major issues. Therefore, it is important to find a logistics partner who knows the system to avoid inconveniences.

Technology and Automation: Logistics companies have made the management of fees quite simple. They use software that monitors and controls changes in real-time through technology and automation. The result of this approach is an elimination of unexpected expenses. It allows complete transparency between clients and truck drivers.

Customized Solutions: Offering personalized shipping solutions, including specialized vehicles like box trucks and dry vans, helps meet unique needs while keeping costs low. We can provide more targeted and valuable services to our customers while saving money by focusing on what they need, rather than wasting resources on unnecessary expenses.

A box truck and a delivery van

Best Practices for Shippers to Save Money

Here are simple ways shippers can help themselves keep accessorials and TONU charges out of their logistics expenses.

  • Plan Ahead: A shipper can save money by forecasting their supply chain needs as early as possible. Another good piece of advice is for pickup locations to be prepared and have a load time grace period; a contract can be established so as not to incur late fees.

  • Select the Right Equipment: Requesting the right type of truck for a given job removes possible surprise charges. Let’s carefully consider what’s needed for this job. Not all tasks require special tools, so talk to the carrier and make sure everything is set up correctly to avoid any problems later.

  • Building Strong Relationships: Building relationships leads to fewer misunderstandings. You can have an open word with them so that trust is built, and in case any problems occur, they can be solved without any extra cost.

Cash in a wallet

Conclusion

Two major players in logistics: accessorials and TONU fees. Manage them poorly, and they’ll wreck your budget. Proper preparation, choosing the right equipment, and keeping good relationships with carriers can help an individual shipper avoid fees that create inefficiency in their operations. Open communication and clearly defined agreements help to avoid those last-minute problems that result in additional costs delaying potential revenue.

At ShipEX Logistics we assist our clients in navigating accessorials and other charges. From custom quotes to delivering personalized shipping solutions that fit your needs, we help ensure seamless operations for your company. Contact us today to learn how we can impact your logistics strategy.